SpecatroSupport
Most questions are answered below. If yours is not, write to us.
Tell us your device, the game version (Options, bottom of the screen) and what happened. We aim to reply within three working days.
Common questions
How do I restore my purchase?
On Android and iOS, open Options in the game and choose Restore purchases while signed in to the same Google or Apple account you bought with. On Steam, ownership comes from your Steam account, so nothing needs restoring. If the full game does not unlock, email us with your order receipt.
Does the game need internet or an account?
No. The game and its market data run offline, and there is no Specatro account. Internet is only used by your store for purchases, achievements and cloud saves.
How do my saves move between devices?
If you are signed in to Google Play Games, iCloud or Steam Cloud, your save syncs through that service. When two devices disagree, your progress is merged and the most recent run wins.
Why did a call count as wrong when I was sure?
The game scores a call against the event's chart. That chart is generated to follow the direction and size of the real move. We research each event by hand, and small mistakes in dates or explanations can slip through. Tell us the event and we will check it.
Is this investment advice?
No. Specatro is an educational game about historical events. Nothing in it is a recommendation about any security, and it never uses live prices.
Can I buy in-game cash or spend real money in a run?
No. In-game cash cannot be bought or cashed out. The only purchase is the one-time unlock of the full game.
How do I delete my data?
Uninstall the game to remove its saves from your device. To remove cloud saves or achievements, use the settings of your Google, Apple or Steam account. See the privacy policy for details.
Report a data error
Spotted a wrong date, an unclear explanation or an event that leaks its own answer? Email the event name and what looks wrong, and we will fix it in the next update.